You can withdraw from the contract within the legal period of 14 days. Please note that items are only returned for refund.
Please follow the steps mentioned below within 14 days after delivery:
Simply fill in the form and send it back with the item you wish to return. To return the unwanted items, please fill in the form opposite.
For each returned product, you must provide the following 3 pieces of information:
- Product code (indicated on the delivery note that was enclosed with your order)
- Reason for your return: (Wrong size, Item arrived too late, Wrong item received, Other)
- If you wish to return an item to change size, colour or exchange it for another product, place a new order and return the original item for a refund (excluding postage).
- Duvet covers and fitted sheets may only be returned if they have not been unfolded from their packaging. The original packaging must not be damaged.
- The return of the articles is at your expense. They should be sent to the following address:
V2S Logistic - VAGABONDE SARL – 26 Rue Ampère 38 220 VIZILLE – France
- It may take up to 8 working days (excluding weekends and holidays) to receive your return. A confirmation e-mail will be sent to you and your request will be processed within 24 hours. Don't forget to attach this form to this package.